Free shipping on orders $40+

POLICIES & FAQs

Contact
For questions, feedback or concerns, please email us info@herwaves.com. 
Send returns/exchanges to:
Her Waves
1696 Leora Ln
Encinitas, CA 92024

Return Policy

All sales are final unless one of these conditions apply

- Lost or damaged: If your product is damaged or  lost in transit we will happily replace it or refund your money if you contact us within one week of a product being received or one week from the  estimated delivery date. Email info@herwaves.com to request a refund and please provide your order number (it is in your order confirmation email).

- Size exchange: If you are not happy with the size (please read the sizing guide here before purchasing) you can exchange your unworn, unwashed shirt. 
Email info@herwaves.com to request an exchange within one week of receiving it. Please provide the following in your email:
  • Name and email address it was ordered under
  • Your order number (it is in your order confirmation email)
  • The size you want to exchange for

Shipping

After fulfillment shipping takes ~ 1-3 business days for shipping in the US and ~ 5-7 business days for international shipping 


Changes to orders
We cannot guarantee will see your email for a request to change an order before it is shipped. We will try our best if we get the email before shipping.