Cards

$5

*Covid-19 update: We are still shipping from our home office in California. All items are pre-packaged and handled by one person. Currently there are no delays or issues with shipping within the United States.

Update on 5/10/2020: WE ARE EXPERIENCING MAJOR DELAYS WITH SOME COUNTRIES. Your package may get held and not delivered for 30-40 days at this time. Please check with your local post office to see if they are delivering packages from the US at this time before you purchase.

Countries that are currently facing possible delivery delays of 30+:

Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Iceland, Ireland, Italy, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE and UK.

We are currently unable to ship to the following destinations

Central America, Greece, Japan, Philippines and South Africa

We would advise to check with your country's local post office if they are accepting packages from the US and how to retrieve a package

Take care, we love you all!

Exchanges & Returns

If you aren't happy with your apparel item, we offer free returns for all US orders (note: returns or exchanges are only accepted if the item is unworn & unwashed & must be requested within two weeks of delivery)

To get your return or exchange started email info@herwaves.com with the following:

  • Name and email address it was ordered under
  • Your order number (it is in your order confirmation email)
  • The size you want to exchange for (if you are looking for an exchange)

We will then email you a return shipping label that you can tape on the package to mail back to us. 

Refund/exchange timing: Once your package has been received, we will refund the original payment method within 7 business days. You'll receive a confirmation email once your return has processed, (please allow up to 48 hours for the refund to show up in your account.) 

Lost or damaged: If your product is damaged or lost in transit we will happily replace it or refund your money if you contact us within two weeks of a product being received or from the estimated delivery date. Email info@herwaves.com to request a refund and please provide your order number (it is in your order confirmation email).

International returns: Unfortunately at this time we do not offer free shipping for international orders. We will provide a return/exchange but customers are responsible for covering the shipping on returns/exchanges. 

Note: All sales are final on sales items, prints, posters, stickers & patches

    Shipping Info

    Most orders are shipped within 1-3 business days for US and 5-7 business days for international shipping.

    Shipping prices US ONLY

    • Free for purchases of $80+ 
    • $1.50 for purchases of stickers and/or patches only
    • Shipping cost for one t-shirt or art print ranges between $3-4 

    Shipping prices International

    • $3.50 for purchases of stickers and/or patches only
    • Shipping cost for one t-shirt or art print ranges between $10-14
    • International orders may be subject to customs and duty charges, which vary greatly depending on the destination country. These charges are payable upon arrival and are not included in the original purchase price or shipping charges.

    Changes to orders

    We cannot guarantee will see your email for a request to change an order before it is shipped. We will try our best if we get the email before shipping.

    Contact info:
    To contact us with any questions email: info@herwaves.com

    Return address:
    Her Waves
    PO Box 232730
    Encinitas, CA 92023-2730

     

    For any questions or help please email us at info@herwaves.com or message us directly through our chat located on the bottom right of this page

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