SIZING & PRODUCT INFORMATION
How does your sizing run?
Our Her Waves products run true to size according to the size chart in each product description. If you are unsure about your size or if you are on the border of two sizes we recommend sizing up.
Still have questions? Email us at firstname.lastname@example.org for personalized advice on the item you would like to purchase.
Where are your products made?
We work with California bases companies that source materials locally and only use WRAP certified/Fair Trade manufacturing. We also have 90% of our items made right here in California. We use local manufactures in Los Angeles & San Francisco to source, cut & sew our t-shirts, sweatshirts & hats.
All our printing is done with water-based ink by a local print shop here in San Diego.
Are your products eco-friendly?
The print shops we use are experts in water-based, non-toxic printing. We use local manufacturers to reduce our footprint. We ship with packaging made of biodegradable & 100% recycled/recyclable materials. We use packaging and shipping materials from Better Packaging & Ecoenclose to ensure we are gentle on the environment when shipping our items to you.
Read more about our sustainability policy
Do you sell gift cards?
Yes we do! You can purchase them here
Do you have a kids line?
We don’t have a kids line at this time, but are working on it!
Do you do mens apparel?
Our apparel is just for ladies at the moment, but we’ve got some great stickers, patches and art for the boys!
Do you have discount codes for students or first time purchasers?
Yes, you can get 10% off your first purchase when you sign up for our newsletter at the bottom of this page (look for the SAVE 10% ON YOUR FIRST ORDER option with email submit field at the bottom of the page)
Does COVID-19 affect shipping?
For the latest information please see our Shipping & Return page
What are your shipping rates?
All our shipping rates are available to view HERE
Do you ship internationally?
Yes, we ship worldwide to most countries! See our Shipping & Return page for more info
When will my order ship?
Most orders are shipped within 2-3 business days for US and 7-21 business days for international shipping.
How can I track my order?
If you choose a shipping method with tracking you will receive the tracking number via email once your parcel is dispatched.
What’s your return/exchange policy?
We offer free returns/exchanges on apparel in most cases for US orders only. Please visit our Returns page for our full return policy on domestic and international orders. This also includes instructions if you have an order you would like to return.
HER WAVES NEAR YOU
Where are you located? And can I come surf with you?
We are based out of Leucadia, California and we'd love to surf with you! You can mostly find us surfing Pipes, Avocados or Oceanside Pier.
Do you have a store?
Whilst our Her Waves store is online only, you can purchase authentic Her Waves apparel from our authorized retailers
Do you offer wholesale?
Yes! We work with a select few stores each year to give people a chance to see and try on our items in person. For wholesale inquiries, please email us at email@example.com.
How do I become an artist for Her Waves?
We collaborate with independent artists from around the world to create unique, surf-inspired designs. Our team regularly reviews your amazing submissions for consideration. If you’re interested learn more here
How do you choose which artists your work with?
There are so many amazing artists out there it’s a tough job to choose who we work with! It is a combination of design fit, alignment with our brand values, ability to create designs in vector formats and desire to be part of the Her Waves family. We pay every artist we work with and most of them go one to create for multiple collections and to sell their art work in our online store. Learn more here
Are you hiring?
We’re not hiring at this time.
PR & MARKETING
Do you have an ambassador program?
Sorry, we’re not currently seeking ambassadors - but we always love to see you living your best surf life, your creative talents and your stories #herwaves. If you’d like to introduce yourself you can email us firstname.lastname@example.org
How do I get in touch with the PR or Marketing department for marketing opportunities or a press request?
For all marketing and PR inquiries please email email@example.com